Questions about a destination, an existing booking, or where to start? Our Arusha-based team replies within 24 hours, every day of the week.
Whether it's a quick question or the start of your trip planning, we're happy to help.
A member of our team will get back to you within 24 hours.
Quick answers to the questions we're asked most often.
Our Arusha office is open 24/7 to support travellers already on safari, and our planning team responds to new enquiries within 24 hours, every day including weekends.
Yes — we're based on Njiro Road in Arusha, Tanzania, the gateway town to the northern safari circuit. We're happy to host a planning meeting in person if you're in the area.
Every traveller receives a direct WhatsApp line to their guide and our 24/7 on-ground support team before departure.
Of course — call or WhatsApp us any time using the details above, no formal enquiry needed to ask a quick question.
